Shipping Policy

At TazakiHing, we are committed to delivering your orders quickly, safely, and efficiently. This Shipping Policy outlines how we handle order processing, delivery, and logistics across India.

1. Delivery Coverage

• We deliver across most cities and towns in India via trusted courier and logistics partners.

• If your area is not serviceable, our team will notify you and initiate a full refund for any prepaid orders.

2. Shipping Timeframe

• Order Processing Time: Orders are typically processed within 1–2 business days.

• Delivery Time:

  • Metro Cities: 2–5 business days

  • Other Cities & Towns: 4–7 business days

  • Remote or Rural Areas: 6–10 business days

Please note that delivery timelines may vary due to unforeseen events, such as strikes, natural disasters, or holidays.

3. Shipping Charges

• Free Shipping is available on all prepaid orders above ₹499.

• A standard shipping fee of ₹49–₹79 may apply on orders below the minimum value or for Cash on Delivery (COD) orders, depending on location and order size.

• Shipping charges (if any) will be displayed at checkout before final payment.

4. Order Tracking

• Once your order is shipped, you will receive an email and/or SMS with the tracking ID and courier details.

• You can track the status of your order on our website under the “Track My Order” section or via the courier’s tracking portal.

5. Cash on Delivery (COD)

• COD is available for select pin codes and product categories.

• We may contact you to confirm COD orders before dispatch to avoid misuse or cancellation.

• Repeated rejection of COD orders may result in the temporary suspension of the COD option for your account.

6. Delays in Delivery

• While we strive to ensure timely delivery, there may be delays due to high demand, festivals, adverse weather, or operational issues with our logistics partners.

• We will keep you informed in case of any significant delay and appreciate your patience.

7. Packaging

• All products are securely packed using tamper-proof, eco-friendly, or cushioned packaging to prevent damage during transit.

• Please do not accept the delivery if the package appears tampered with or damaged. Report the issue immediately with photos for quick resolution.

8. Change of Address

• Address changes are allowed only before the order is shipped. Once dispatched, no modifications can be made to the delivery address.

• For any urgent requests, please contact our support team as soon as possible.

9. International Shipping

• Currently, we do not offer international shipping. We are working on expanding our reach in the future.

Contact Us

If you have any questions about your delivery or shipping status, feel free to contact us:

Email: info@tazakihing.com
Phone: +91-98168-10009
Support Hours: Monday to Saturday, 10:00 AM – 6:00 PM